Order & Delivery
Delivery time
Production begins 6 hours after you place your order and usually takes 1-3 working days .
Subsequent shipping within the EU usually takes 3–4 business days . The total delivery time is 4–7 business days .
Where do we deliver to?
We deliver exclusively within the European Union.
Package origin
All products are produced and shipped within the EU .
Short delivery routes and modern printing technology ensure fast delivery and high quality.
Change order
If you would like to change something about your order, the easiest way to do this is by canceling and reordering .
As long as your product is not yet in print, I can cancel the order immediately so that you can place a new order with the correct information.
To do this, simply go to your account and then to the desired order.
Package tracking
Once your package has been shipped, you will automatically receive a shipping confirmation with a tracking number via email.
You can track your delivery at any time via this link.
You can also find the tracking number in your customer account (if you have created one).
payment
Payment methods
You can pay securely and conveniently at SedorDesign using the following methods:
- PayPal
- Klarna
- Mastercard
- Visa
- Google Pay
- Apple Pay
All payments are processed through an encrypted and secure checkout , ensuring your data is safe at all times.
Is the payment secure?
Yes. All payments are processed via an encrypted SSL connection and comply with current security standards.
Neither SedorDesign nor any third party has access to your payment details.
The entire checkout process is protected, so you can always order with 100% security .
When will the amount be debited from my account?
The amount will be debited immediately upon completion of your order .
This applies to all payment methods such as PayPal, Klarna, credit card, Google Pay and Apple Pay.
Only then will the production of your product begin.
Alu-Dibond
What is Alu-Dibond?
Alu-Dibond is a high-quality wall picture made from a three-layer composite material : two aluminum sheets with a solid polyethylene core, resulting in a material thickness of 3mm .
The surface is stable, smooth and color-intensive – ideal for sharp, long-lasting, gallery-quality prints.
Are aluminum composite panels scratch-resistant?
Alu-Dibonds are very robust and suitable for everyday use .
The surface is resistant to scratches, UV-resistant and retains its color for many years.
Nevertheless, strong friction or sharp objects should be avoided to prevent damage to the surface.
Why Alu-Dibond?
Alu-Dibond is significantly more stable, durable and color-intensive than classic posters or acrylic pictures.
It does not warp, reflects less, looks more elegant and retains its brilliant appearance even in bright rooms or for many years.
Ideal if you want a high-quality, modern wall picture that will really last a long time.
How is the picture hung?
Each Alu-Dibond comes with a mounting kit which includes one of the following hanging options depending on the size:
• Magnets that are attached to the back,
• a hanger with double-sided adhesive tape and spacers,
• or a so-called “French cleat” rail, which is installed on the wall and the picture.
This way, the picture is attached directly and cleanly to your wall.
Note regarding suspension:
Depending on the production run, one of the following hanging kits may be included. Please note the wall's properties:
1. Magnetic suspension
Magnets only stick to smooth, solid surfaces .
Adhesion may be limited on woodchip wallpaper, textured plaster or rough walls .
2. Adhesive hangers / double-sided adhesive tape
Suitable for smaller formats .
Possible on textured wallpaper, but the adhesive strength may decrease with larger or heavier pictures .
3. French cleat (hanging rail)
A very stable and safe method.
Ideal for medium and large formats .
Requires drilling into the wall.
Which mounting system will I receive?
Each aluminum composite panel (Dibond) comes with a suitable mounting kit. The selection is made automatically depending on the production partner.
The suspension doesn't fit?
Just get in touch with me – I'll send you a free alternative mounting solution that will securely attach to your wall.
Acrylic Glass
What is Acrylic Glass?
Acrylic glass is a high-quality wall art with a modern gallery look and impressive depth effect.
The motif is printed behind a stable acrylic glass plate - this makes the picture appear:
- particularly brilliant
- color-intensive
- contrasty
- with a depth effect
- and modernly elegant
The result: an elegant wall art with a glossy surface and vibrant colors - ideal for modern spaces.
Is acrylic glass scratch-resistant?
Acrylic glass is robust and suitable for everyday use.
The surface is resistant to UV radiation and ensures that colors remain intense for a long time.
Nevertheless, we recommend:
- avoiding strong friction
- not using sharp objects
- cleaning the picture carefully
This way, the surface remains high-quality and clear in the long term.
How is the picture hung?
Each acrylic glass wall art comes with a suitable mounting kit.
Depending on the size, the picture has 1 or more hanging points for secure fastening.
Additionally, you will receive:
- simple instructions
- the necessary mounting materials
- a quick and clean solution for wall mounting
This way, your wall art can be easily and securely attached.
Care Instructions
To keep your acrylic glass brilliant for a long time, we recommend:
- no aggressive cleaning agents (e.g., alcohol)
- a soft microfiber cloth for cleaning
- no prolonged direct sunlight
This way, your wall art will remain clear, color-intensive, and high-quality for a long time.
Canvas
What are canvases?
Canvas is a timeless wall art with a natural and warm look.
The motif is printed on high-quality canvas and stretched over a sturdy wooden frame - creating a classic and homely look.
Canvas appears:
- warm and natural
- slightly textured
- timelessly elegant
- pleasantly matte
- harmonious in the room
The result: a stylish wall art with a soft surface and cozy effect.
Is canvas durable?
Our canvases are robust and suitable for everyday use.
The high-quality print surface ensures:
- long-lasting colors
- a stable form
- a modern look
To keep your wall art beautiful for a long time, we recommend:
- avoiding strong direct moisture
- not using sharp objects
- cleaning the surface very carefully
How is the picture hung?
Each canvas is delivered ready stretched on a sturdy wooden frame.
Hanging is simple and straightforward with a nail or wall hook.
Depending on the wall condition, the appropriate mounting material can be chosen individually.
This allows the picture to be attached to your wall quickly and cleanly.
Care instructions
To keep your canvas high-quality for a long time, we recommend:
- not using aggressive cleaning agents
- gently removing dust with a dry cloth
- avoiding permanent direct sunlight
This way, colors and material will remain beautiful and natural in the long term.
Returns & Cancellations
Cancel order?
Yes! You can cancel your order within 6 hours of purchase. During this period, it will not yet be transmitted to our manufacturer.
Why only 6 hours?
After 6 hours , automated production begins at our print-on-demand partner. Since each product is individually manufactured, no changes or cancellations are possible from this point onward.
How do I cancel?
Under Account - Orders - Product you will find a cancellation button which allows you to cancel the order yourself immediately.
refund
If you cancel within the deadline, you will receive a full refund, which will take 1-3 working days depending on the payment provider.
Return order?
Since all products are individually manufactured after ordering (print-on-demand), returns without a valid reason are unfortunately not possible .
An exception applies only if:
- The wrong item was delivered
- a production defect exists
- the product arrives damaged
In these cases, you will of course receive a free replacement.
Can I cancel my order?
No. Since all products are individually manufactured after your order, a cancellation is not possible according to Article 16 (c) of the EU Consumer Rights Directive.
legally excluded.
Replacements are only provided in cases of manufacturing defects, damage, or incorrectly delivered goods.
Damaged product. What to do?
Should your product arrive damaged, I will of course take care of a replacement immediately.
Please contact me within 14 days at:
Please send me the following information:
- your order number
- Photos of the damaged product
- Photos of the packaging
- a brief description of the problem
I will forward the case directly to production and ensure that you receive a free replacement or a refund – depending on the situation.